General contact email

Ticket related questions

Contact regarding attractions

Contact regarding vendors

Media, patronage and press

Contact regarding volunteering

Contact regarding Cosplay Contest

Sleeping area

Time and place

Tickets

Accreditation

Attendee

People with disabilities

Cosplay

General information

Payments

Stand

Vehicles and shipments

Attraction creator

Basic information

Applications

Before the Festival

At the Festival

Additional information

No, we do not provide accommodation for attendees or VIPs on the Remcon premises.
&nbsp;
We don't leave you with nothing! We provide you with discounts to nearby hotels. The list of partner hotels is available here <a href="https://remcon.pl/en/hotels" target="_blank" rel="noopener">here</a>.

❄ Will there be a sleeping area for attendees and VIPs at Remcon?

The Remcon Festival is a three-day event with a mixed theme, with fantasy and Far Eastern themes predominating.
&nbsp;
Remcon 2025 is the seventh edition of the event, which will be held for the second time at AMBEREXPO in Gdańsk, on February 21-23, 2025.
&nbsp;
Click <a href="https://remcon.pl/en/about" target="_self">here</a>, to learn more about Remcon and its history, as well as see media materials from previous editions.

❄ What is the Remcon Festival?

Remcon takes place from Friday to Sunday, February 21-23, 2025.

❄ When will Remcon take place?

Remcon takes place in Gdańsk, at AMBEREXPO.
&nbsp;
Address: Centrum Wystawienniczo &ndash; Kongresowe AMBEREXPO ul. Żaglowa 11 80-560 Gdańsk
 <a href="https://maps.app.goo.gl/GvKTVoxNto7yqUcDA" target="_blank" rel="noopener"> Location on Google Maps</a>

❄ Where does Remcon take place?

We are preparing a guide how to get to Remcon with all the necessary information. It will be published at a later date, closer to the event.

❄ How can I get to Remcon?

There are two paid above-ground parking lots in the immediate vicinity of AMBEREXPO:
&nbsp;
AMBEREXPO parking lot (approx. 400 spaces) - details <a href="https://amberexpo.pl/dojazd/#parking" target="_blank" rel="noopener">here</a>
&nbsp;
Parking lot of the Arena Gdańsk Stadium (approx. 2,000 places) - details <a href="https://polsatplusarenagdansk.pl/parkingi/" target="_blank" rel="noopener">here</a>
&nbsp;
first half hour - PLN 2 another half hour - PLN 3 each additional hour - PLN 5
&nbsp;
Free parking lots are located a bit further from AMBEREXPO, at Marynarki Polskiej street, or Narwicka street.

❄ Where can I find a parking space near AMBEREXPO?

The Festival area is open to participants during the following hours:
&nbsp;
<ul>
<li>Friday (21/02/2025) - 16:00-00:00 (attractions from 18:00)</li>
</ul>
&nbsp;
<ul>
<li>Saturday (22/02/2025) - 8:00-03:00 (attractions from 10:00)</li>
</ul>
&nbsp;
<ul>
<li>Sunday (23/02/2025) - 8:00-16:00 (attractions from 10:00)</li>
</ul>

❄ What are the opening hours at the Festival? Is Remcon open all the time on the weekend?

Participants can enter the Remcon premises:
&nbsp;
<ul>
<li>on Friday (21/02/2025) from 16:00</li>
</ul>
&nbsp;
<ul>
<li>on Saturday (22/02/2025) from 8:00</li>
</ul>
&nbsp;
<ul>
<li>on Sunday (23/02/2025) from 8:00</li>
</ul>
&nbsp;

❄ What time can I enter Remcon?

No, the total number of tickets for the Festival is not limited.
&nbsp;
Cheaper tickets are limited:
&nbsp;
➤ "FIRST MINUTE" - 50 pcs.
&nbsp;
➤ "PIERWSZA TURA" - 500 pcs.

❄ Is the number of tickets for Remcon limited?

<div class="cxmmr5t8 oygrvhab hcukyx3x c1et5uql o9v6fnle">
➤ Standard three-day ticket "FIRST MINUTE" - PLN 59 ✔️ (only 50 tickets)
&nbsp;
➤ Standard three-day ticket &ldquo;PIERWSZA TURA&rdquo; - PLN 99 ✔️ (only 500 tickets)
&nbsp;
➤ Standard three-day ticket &ldquo;DRUGA TURA&rdquo; - PLN 119 ✔️ (no limit, time limited, available until 30.10.2024)
&nbsp;
➤ Standard three-day ticket &ldquo;TRZECIA TURA&rdquo; - PLN 129 ✔️ (no limit, time limited, available until 30.12.2024)
&nbsp;
➤ Standard three-day ticket &ldquo;LAST MINUTE&rdquo; - PLN 139 ✔️ (no limit, time limited, details soon)
&nbsp;
➤ VIP ticket - 240 PLN / 360 PLN ✔️ (no limit, time limited, available until 30.12.2024)
</div>

❄ What are the pre-sale ticket prices?

➤ Pre-purchased three-day standard tickets "FIRST MINUTE", "PIERWSZA TURA", "DRUGA TURA", "TRZECIA TURA":
&nbsp;
<ul>
<li style="font-weight: 400;" aria-level="1">plastic ID with your nickname/name,</li>
<li style="font-weight: 400;" aria-level="1">lanyard,</li>
<li style="font-weight: 400;" aria-level="1">your own design on the ID badge (selected in the registration form),</li>
<li style="font-weight: 400;" aria-level="1">faster accreditation process, all you need to do is provide your ticket number and present a photo ID confirming your identity.</li>
</ul>
&nbsp;
➤ Pre-purchased standard three-day "LAST MINUTE" ticket:
&nbsp;
<ul>
<li style="font-weight: 400;" aria-level="1">blank cardboard ID badge (to write the nickname with a pen),</li>
<li>lanyard,</li>
<li style="font-weight: 400;" aria-level="1">faster accreditation process, all you need to do is provide your ticket number and present a ID with photo confirming your identity.</li>
</ul>
&nbsp;
➤ Pre-sale VIP three-day ticket:
&nbsp;
🎫 VIP PASS
&nbsp;
<ul class="ak-ul">
<li>
unique VIP con badge with your nickname/name, 🪪
</li>
<li>
lanyard,
</li>
<li>
your own design on the con badge (selected in the ticket system),
</li>
<li>
faster accreditation process, there is a separate "Fast Lane" queue for VIP and con staff ⏩
</li>
<li>
priority entry to the mainroom, to more popular attractions and a special VIP zone (under the stage) 🌟
</li>
<li>
guarantee of entry to the cosplay competition which is the most popular attraction at Remcon 💃
</li>
<li>
pin, 🔘
</li>
<li>
mug, ☕
</li>
<li>
sticker,
</li>
<li>
plastic bag, 🛍️
</li>
<li>
postcard, 🌇
</li>
</ul>
&nbsp;
✨ VIP STAR
&nbsp;
<ul class="ak-ul">
<li>
Includes everything above, plus: ❗
</li>
<li>
VIP T-shirt, 👕
</li>
<li>
pin unique to this type of VIP,
</li>
<li>
canvas bag, 👜
</li>
<li>
acrylic keychain, ⛓️&zwj;💥
</li>
<li>
scarf. 🧣
</li>
</ul>

❄ What are the advantages of buying tickets online?

Depending on its type:
&nbsp;
🎫 VIP PASS
&nbsp;
<ul class="ak-ul">
<li>
unique VIP con badge with your nickname/name, 🪪
</li>
<li>
lanyard,
</li>
<li>
your own design on the con badge (selected in the ticket system),
</li>
<li>
faster accreditation process, there is a separate "Fast Lane" queue for VIP and con staff ⏩
</li>
<li>
priority entry to the mainroom, to more popular attractions and a special VIP zone (under the stage) 🌟
</li>
<li>
guarantee of entry to the cosplay competition which is the most popular attraction at Remcon 💃
</li>
<li>
pin, 🔘
</li>
<li>
mug, ☕
</li>
<li>
sticker,
</li>
<li>
plastic bag, 🛍️
</li>
<li>
postcard, 🌇
</li>
</ul>
&nbsp;
✨ VIP STAR
&nbsp;
<ul class="ak-ul">
<li>
Includes everything above, plus: ❗
</li>
<li>
VIP T-shirt, 👕
</li>
<li>
pin unique to this type of VIP,
</li>
<li>
canvas bag, 👜
</li>
<li>
acrylic keychain, ⛓️&zwj;💥
</li>
<li>
scarf. 🧣
</li>
</ul>

❄ What is included in the VIP ticket?

Tickets for Remcon are available in our ticketing system. Click <a href="https://bilety.fundacjabt.eu/" target="_self">here</a> to purchase them.

❄ Where can I buy online tickets?

The ideal image dimensions are 1008x1260 pixels.
&nbsp;
After registration, you can add an image and edit it later in the ticket panel. The ticket system is located <a href="https://bilety.fundacjabt.eu/" target="_self">here</a>.
&nbsp;

❄ What are the best dimensions of an image for an ID badge?

Images on badges can be changed until January 24, 2025, 8:00 p.m.

❄ Until when can you change the picture on your ID badge?

You will find the ticket and the code in the ticket system and in the e-mail confirmation sent after purchasing it. The code is a prefix (depending on the ticket type) and 4 digits, e.g. "U1234".
&nbsp;
The ticket system is located <a href="https://bilety.fundacjabt.eu/" target="_self">here</a>.

❄ I bought a ticket online, where can I find the ticket code? Is this a physical ticket?

VIP ticket gadgets will be available for collection during Remcon at the Info Point.

❄ I bought a VIP ticket. When can I collect my gadgets?

No, tickets are non-refundable.*
&nbsp;
*Exception when the Festival is canceled or postponed to another date.
&nbsp;
*Another exception is situation in which the ticket was purchased for the purpose of registering a program point/volunteer application and such application was not positively considered. More information on this subject can be found in the FAQ sections "Attraction Creators" (soon) and "Volunteer" (soon).

❄ Can I return a ticket purchased online?

Yes, but only on-site:
&nbsp;
➤ Standard one-day ticket FRIDAY - PLN 80 ✔️ (no limit, purchase only possible on site)
&nbsp;
➤ Standard one-day ticket SATURDAY - PLN 120 ✔️ (no limit, purchase only possible on site)
&nbsp;
➤ Standard one-day ticket SUNDAY - PLN 80 ✔️ (no limit, purchase only possible on site)

❄ Are single-day tickets available? How much do they cost?

One-day tickets are valid from opening to closing on a given day (the Festival is not open 24 hours a day):
&nbsp;
<ul>
<li>Friday &ndash; from 16:00 to 00:00 on Friday.</li>
</ul>
&nbsp;
<ul>
<li>Saturday &ndash; from 8:00 a.m. to 3:00 a.m. on Sunday</li>
</ul>
&nbsp;
<ul>
<li>Sunday &ndash; from 8:00 a.m. to 4:00 p.m. on Sunday</li>
</ul>

❄ When are one-day tickets valid?

Yes, you must change the name on the ticket if you want to sell it.
&nbsp;
In such a case, please contact us by e-mail - bilety@fundacjabt.eu
&nbsp;
The deadline for contact in this matter is Thursday (20/02/2025) before the festival.

❄ The ticket has my name and surname on it, but I want to sell it. Do I need to change my data?

<ul>
<li>Thursday (pre-accreditation): From 18:00 to 22:00</li>
</ul>
&nbsp;
<ul>
<li>Friday: From 16:00 to 00:00</li>
</ul>
&nbsp;
<ul>
<li>Saturday: From 8:00 to 00:00</li>
</ul>
&nbsp;
<ul>
<li>Sunday: From 8:00 to 12:00</li>
</ul>

❄ What are the opening hours for accreditation?

<ul>
<li>ticket number,</li>
<li>identity document (e.g. ID card, driving license, passport),</li>
<li>the exact change for the ticket if purchased on site. You can pay by credit card.</li>
<li>filled parential consent (minors). We will soon prepare a document template.</li>
</ul>

❄ What do I need to prepare for accreditation?

Both three-day and one-day tickets can be purchased on-site:
&nbsp;
➤ Standard three-day ticket FRIDAY-SUNDAY - PLN 160 ✔️ (no limit, purchase only possible on site)
&nbsp;
➤ Standard one-day ticket FRIDAY - PLN 80 ✔️ (no limit, purchase only possible on site)
&nbsp;
➤ Standard one-day ticket SATURDAY - PLN 120 ✔️ (no limit, purchase only possible on site)
&nbsp;
➤ Standard one-day ticket SUNDAY - PLN 80 ✔️ (no limit, purchase only possible on site)

❄ What tickets will be available on-site?

Yes, children up to 6 years of age who are under the constant care of their parent/guardian are entitled to free entry to Remcon, after presenting a document confirming the child's age.

❄ Is there a different price list for children?

Yes, but they must have the Convention Member Card (parent's consent) completed by the parent/legal guardian. The card template is available <a href="https://bit.ly/kartaR2024" target="_self">here</a> and on the main page in the "documents" section.

❄ Can minors enter the festival area without a guardian?

The consent form wil be soon added on the main page in the "documents" section. Please bring the printed and completed form with you to the event.

❄ Where can I find a consent form from a parent/legal guardian for a minor to stay at Remcon?

Yes! You can leave and return to the Festival area many times. Just remember that the ID should be clearly visible. This lets us know that you are already accredited.

❄ After purchasing/collecting a ticket, can you enter and leave the festival area without limits?

The preliminary attraction plan will be published no later than two weeks before the Festival. Earlier, individual attractions will be announced on our social media.

❄ When will the attraction plan be available?

No, at the current scale of Remcon, we do not yet introduce reservations for seats in attractions.

❄ Do I have to reserve a place if I want to attend the attractions?

Yes! All information regarding reporting attractions will appear in a separate FAQ -&gt; ATTRACTION CREATOR tab (soon)

❄ Can I submit my attraction to Remcon?

No, animals are not allowed on the AMBEREXPO premises.
The exception are assistance dogs. The dog's owner must have documents confirming the dog's training and role, as well as a certificate of completion of the required veterinary vaccinations.

❄ Can I enter the Remcon premises with an animal?

Yes, most of the event takes place on the ground floor. Access to the lecture halls and other attractions on the first floor is possible via elevators.

❄ Is AMBEREXPO adapted for people with physical disabilities?

Yes, you will be allowed to enter the Festival area with an assistance dog (only an assistance dog). The dog's owner must have documents confirming the dog's training and role, as well as a certificate of completion of the required veterinary vaccinations.

❄ Will it be possible to enter the Remcon premises with an assistance dog?

You can apply to participate in the cosplay contest using&nbsp;<a href="https://fundacjabt.eu/zapisycos2025" target="_blank" rel="noopener">the form</a>.
&nbsp;
Before signing up, it is worth reading the <a href="https://fundacjabt.eu/regcos2025" target="_blank" rel="noopener">rules of the cosplay contest</a>.

❄ How can I sign up for the cosplay contest?

You can apply to participate in the cosplay competition until January 31, 2025.

❄ Until when can I apply for the cosplay contest?

Yes, but in this case you can only take part in one competition category - "best scene", in which the performance is taken into account, not the costume made.

❄ Can I perform at a cosplay competition in a purchased costume?

The categories to choose from are:
&nbsp;
<ul>
<li>Grand Prix</li>
<li>Best Scene</li>
<li>Best Costume</li>
<li>Debut</li>
</ul>

❄ What categories are there to choose from in the cosplay contest?

People who can sign up in the "debut" category are people who:
<ul>
<li>have never participated in a cosplay competition at Remcon,</li>
<li>can have a maximum of 3 performances in competitions at other events, more than 3 are not covered by this category.</li>
</ul>

❄ Who can participate in the “Debut” category of the Cosplay Contest?

No, the debut takes place at the same time as the general cosplay competition.

❄ Is the “Debut” category a separate competition?

Yes, such a cloakroom is located at backstage in the Mainroom.
&nbsp;
Please do not leave your belongings there after the competition.

❄ Is there a cloakroom for those taking part in the cosplay competition?

It is forbidden to bring real firearms and sharp bladed weapons onto the Remcon premises.
&nbsp;
We encourage you to familiarize yourself with the <a href="https://fundacjabt.eu/rulesremcon2025" target="_blank" rel="noopener">event rules</a>.

❄ Can I enter Remcon with a real weapon?

You can bring blunt weapon replicas, but you must exercise extreme caution and common sense, especially when taking staged photos or videos, so that no one gets hurt.
&nbsp;
In addition, such a replica must be reported during accreditation and appropriately marked by the organizer.
&nbsp;
We encourage you to familiarize yourself with the <a href="https://fundacjabt.eu/rulesremcon2025" target="_blank" rel="noopener">event regulations</a>.

❄ Can I enter the festival with a replica weapon?

As for the ASG replica, according to our regulations, air weapons (ASG, paintball, etc.) may be brought to the event area if they have:
&nbsp;
<ul>
<li>disconnected drives (disconnected batteries, empty gas tanks),</li>
<li>released springs,</li>
<li>empty magazines and cartridge chambers,</li>
<li>safeties set to the safe position,</li>
<li>must be appropriately marked by the organizer.</li>
</ul>
&nbsp;
We encourage you to familiarize yourself with the <a href="https://fundacjabt.eu/rulesremcon2025" target="_blank" rel="noopener">event regulations</a>.

❄ Can I enter with an airsoft replica or paintball marker?

A Helper is a volunteer responsible for helping the organizers with all their work, from operational activities to festival service. They provide information to participants, participate in their accreditation and perform other tasks necessary for the smooth functioning of the event.

❄ Who is a helper?

<ul>
<li>opportunity to obtain a volunteer certificate,</li>
<li>full refund of bought ticket (refunds are paid within 15 business days of the event),</li>
<li>helper package &ndash; special ID, T-shirt, earplugs, badge, mug,</li>
<li>catered meals, access to kitchen appliances in the helper base (microwave, kettle, capsule coffee machine),</li>
<li>sleeproom.</li>
</ul>

❄ What are the benefits of being a volunteer?

Yes. The maximum refund that can be received from a VIP ticket is PLN 119 (the cost of a basic online ticket).
&nbsp;
Refunds are paid after the event, after filling out the form provided by the organizer in accordance with the volunteer regulations.
&nbsp;
We only make refunds to the bank account.

❄ I am a helper and purchased VIP ticket, am I entitled to a discount/refund of the ticket price?

<ul>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">availability from the moment you arrive at Remcon until you leave (you can arrange the hours you leave the premises with the coordinator),</li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">perform at least 10 hours of duty, and also be on standby during the entire event,</li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">regularly check messages and familiarize yourself with the materials provided (email, discord),</li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: normal; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">take part in the organized implementations and trainings.</li>
</ul>

❄ What will we require from you?

Yes! If you want to take part in specific attractions, let the volunteer coordinator know in advance - they will try to adjust the schedule so that you can enjoy the festival. The shifts are divided into smaller numbers of hours, so that you can eat, see selected attractions or rest between them.

❄ Will I have time to rest and enjoy the convention?

<ul>
<li>Accreditation - ticket sales, verification of parental consent, issuing ID cards,</li>
</ul>
&nbsp;
<ul>
<li>Info point and markings - providing information at the point, distributing information leaflets, lost and found office, posting printouts and taking care of their technical condition,</li>
</ul>
&nbsp;
<ul>
<li>Program - assistance with contests and performances, reporting and solving problems in the conference rooms, supplying workshop rooms, lecture rooms and permanent zones with necessary materials, monitoring the time and course of attractions, directing attendees traffic,</li>
</ul>
&nbsp;
<ul>
<li>Vendors - assistance with vendor accreditation and solving current problems,</li>
</ul>
&nbsp;
<ul>
<li>Helproom and kitchen - contact with other sections, taking care of the common space of volunteers, replenishing missing products, supervision of equipment, other tasks as needed.</li>
</ul>

❄ What groups will make up the volunteer section and what will they do?

If you would like to help organize the event, please apply in our registration system using the <a href="https://bilety.fundacjabt.eu/event/remcon-2025/" target="_blank" rel="noopener">appropriate form</a>.

❄ How can I apply to be a helper/volunteer?

Yes, paying for the ticket is required to apply for volunteering via the online form. The accreditation fee will be refunded in accordance with the regulations within 15 working days to the account from which the payment was made.
&nbsp;
We only refund to the bank account.

❄ Do I have to pay for a ticket to volunteer?

Yes. To refund the ticket, please send an email to: kontakt@fundacjabt.eu
&nbsp;
We only make refunds to the account.
&nbsp;
The ticket will be refunded within 15 business days to the bank account from which the payment was made.

❄ If my application is not accepted, can I cancel my ticket?

If you don't see the button, it may mean that the application period has passed or hasn't started yet.

❄ I don't see a "Become a volunteer" button on the site. Why?

All instructions regarding the volunteer registration form can be found directly in the registration system.

❄ What should I include in my application?

Yes! In such a case, please contact us urgently by e-mail - wolontariusze@remcon.pl

❄ I made a mistake in my application, is there any way I can correct it?

If you wish to cancel your application, please contact us urgently by e-mail -&nbsp; wolontariusze@remcon.pl

❄ I need to resign from the helper function, how do I do that?

We accept people who are 16 years of age or older on the day the event begins.
&nbsp;
Accreditation volunteering requires a minimum age of 18.

❄ Is there an age limit for volunteering?

According to the regulations, each volunteer is required to provide the organizer with a certificate of no criminal record from the Polish National Criminal Register.
&nbsp;
The certificate must be provided within 30 days of acceptance of the application, via the IT system provided by the Organizer (if you already have such a document, you can also attach it when submitting the application).
&nbsp;
We recommend that you read our guide on how to obtain such a certificate.

❄ Is a certificate of no criminal record required?

Applications are accepted until December 6, 2024.

❄ Until when can I apply to be a helper?

The Volunteer Coordinator will contact you two weeks after volunteer applications close.

❄ When will I be informed that my application have been accepted?

Yes! If you are not accepted, we may put you on a backup list. If someone drops out, we will contact you to confirm if your application is still valid.

❄ Do you have a backup helpers list?

Yes! Coordinators will sometimes offer volunteers tasks to do remotely. They are also happy to listen and discuss new ideas, suggestions for improvement, etc.

❄ Is it possible to help before the festival, when I am already on the Discord server?

A special Discord server has been set up for this purpose, you will receive an invitation to join it after being accepted for volunteering. There you will also be initially introduced and meet the entire volunteer team with whom you will build Remcon :)

❄ How will we communicate within the team before the event?

We ask that you be on site from around 10:00 on Friday. This will allow us to prepare the festival calmly, without stress and frantic running around.

❄ How early should I arrive at the festival site before it starts?

After receiving your badge at the accreditation, we invite you to the Helper Base - there you will sign a volunteer agreement with us and as soon as we have this formality behind us, you will be issued a helper pack. Then the volunteer coordinator will introduce you to everything and assign tasks.

❄ I've already been accredited, what now? Where should I apply first? Where can I pick up my helper pack?

We recommend that you read the <a href="https://remcon.pl/en/documents" target="_blank" rel="noopener">regulations available on our website</a>.
Coordinators are available at the following email address: wolontariusze@remcon.pl.
&nbsp;

❄ Where can I find more information?

You can register your attraction in our registration system <a href="https://bilety.fundacjabt.eu/event/remcon-2025/" target="_blank" rel="noopener">using the appropriate form</a>.
&nbsp;
&nbsp;

❄ How do I register an attraction?

Attractions can be submitted no later than December 06, 2024 - that's when we close the attraction registration form in the system.

❄ Until when can I submit attraction?

To apply to be an attraction creator, you need a paid ticket. If your stand is accepted, the fee for your original ticket will be refunded, because you will pay for everything in one consolidated invoice after the stand is accepted. You will discuss the details of the refund for the accepted attraction individually with the attraction coordinator.

❄ I want to be both an vendor and an attraction creator - how do I do it?

The minimum time for an attraction that we plan is 30 minutes. There is generally no upper time limit.
When creating a attraction, it should be noted that a 5-minute time limit is set for attendee rotation. For example, an hour-long presentation will last 55 minutes. Attraction creators will be informed of the approaching end of time limit by volunteers.

❄ How long do the attractions have to be?

Yes, paying for the ticket is required to register an attraction via the online form. The ticket will be refunded in accordance with the event regulations within 15 working days to the bank account from which the payment was made.
&nbsp;
We only refund to the bank account.

❄ Do I have to pay for a ticket to register an attraction?

Yes. To refund the ticket please send an email to: kontakt@fundacjabt.eu
&nbsp;
We only make refunds to the bank account.
&nbsp;
The ticket will be refunded within 15 business days to the account from which the payment was made.

❄ If my application is not accepted, can I refund my ticket?

All instructions regarding the attraction registration form can be found directly in the <a href="https://bilety.fundacjabt.eu/event/remcon-2025/" target="_blank" rel="noopener">registration system</a>.

Yes! One hour of attraction - 50% ticket refund, two hours - 100% ticket refund. This rule applies to standard tickets, in the case of VIP tickets you can get a 55 PLN or 100 PLN discount on the ticket price.
&nbsp;
Refunds are paid after the event, after filling in the form provided by the organizer in accordance with the regulations of the creators of attractions.
&nbsp;
We make refunds only to the bank account.
&nbsp;
Please note that discounts are divided by the number of presenters. e.g. in the case of two presenters and two hours of attraction, both people receive a 50% ticket refund.

❄ Am I entitled to a refund of the cost of my Festival ticket for running the attraction?

Yes, but of course they cannot be greater than 100%.

❄ Are discounts stackable?

In this case, we count on your common sense - we do not have an upper limit for the hosts of the attraction, but we can question it in extreme cases (e.g. a 30-minute lecture and 10 hosts).
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Please note that the discounts are divided by the number of hosts. e.g. in the case of two hosts and two hours of the attraction, both people receive a 50% refund of the ticket.
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❄ How many people can run the attraction?

Yes! In this case, please contact us by email - program@remcon.pl

❄ I made a mistake in my application, is there any way I can fix it?

Please inform the Program Council via e-mail at program@remcon.pl so that we can work out an appropriate solution to the situation together.
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Please contact us immediately - the sooner we are informed, the easier it will be for us to make the appropriate changes here.

❄ My plans have changed and I am unable to attend the attraction at the scheduled time. What can I do?

If you want to cancel an attraction, please contact us by e-mail. - program@remcon.pl

❄ I need to cancel my attraction, how do I do that?

Attractions are accepted/rejected no sooner than after closing the applications in our system.
Be sure to monitor your email after closing the form - we will contact you! :)

❄ I've completed the application for attraction creators - what now? Will someone contact me?

Yes, as the creator of the attraction you have a separate (priority) queue.
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This queue will be marked accordingly at the Festival and mentioned before it on social media.

❄ Is the creator of the attraction entitled to a separate queue for accreditation?

Entry hours for Zone Creators are as follows compared to participants:
<table style="border-collapse: collapse; width: 100%; height: 211.5px;" border="1"><colgroup><col style="width: 33.2421%;"><col style="width: 33.2421%;"><col style="width: 33.2421%;"></colgroup>
<tbody>
<tr style="height: 24px;">
<td style="height: 24px;">&nbsp;</td>
<td style="height: 24px;">Creators of zones in the hall</td>
<td style="height: 24px;">Attendees</td>
</tr>
<tr style="height: 115.5px;">
<td style="height: 115.5px;">Thursday</td>
<td style="height: 115.5px;">
Pre-accreditation
18:00-22:00 *
</td>
<td style="height: 115.5px;">
Pre-accreditation
18:00-22:00&nbsp;
</td>
</tr>
<tr style="height: 24px;">
<td style="height: 24px;">Friday</td>
<td style="height: 24px;">12:00-00:30</td>
<td style="height: 24px;">16:00-24:00</td>
</tr>
<tr style="height: 24px;">
<td style="height: 24px;">Saturday</td>
<td style="height: 24px;">9:00-03:30 (sun.)</td>
<td style="height: 24px;">8:00-3:00 (sun.)</td>
</tr>
<tr style="height: 24px;">
<td style="height: 24px;">Sunday</td>
<td style="height: 24px;">9:00-19:00</td>
<td style="height: 24px;">8:00-16:00</td>
</tr>
</tbody>
</table>
<div dir="ltr" align="left">&nbsp;</div>
Opening hours of the entrance for zone creators on Friday morning and Sunday evening may change closer to the Festival!
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* Pre-akredytacja to tylko odbi&oacute;r identyfikator&oacute;w, nie ma możliwości wejścia na hale.

❄ Will my team have time to set up the zone before the festival starts and take it down after it ends?

If you are running a contest / tournament, the convention currency will be given to you at the very beginning of the panel by our volunteers.

❄ How will I get convention currency?

You can apply to have a stand at Remcon in <a href="https://bilety.fundacjabt.eu/event/remcon-2025/">our registration system</a> using the appropriate form.
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The catalog containing stand prices and equipment is available <a href="https://fundacjabt.eu/katwysr2025en" target="_self">here</a>, and the Vendors' Regulations - here.
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Application forms will be closed on December 15, 2024.

❄ How do I register my stand and what is the deadline for the application?

❄ I don't see the "Become an vendor" button on the site. Why?

No, you don't have to! Simply register in the ticket system and fill the form for your stand WITHOUT booking or paying for a ticket. The full cost of the stand will also include vendor fees, as per the Catalogue - the vendor pays for them in a single invoice after the stand is accepted.
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If the vendor has purchased a ticket before acceptance, they will receive a refund for the ticket after paying the invoice.

❄ Do I need to purchase a ticket before registering my stand?

Of course! This year, the Remcon Festival opens its doors to people from outside Poland and we will welcome foreign vendors just as warmly :). The documents and the application form are translated into English, and if you have any questions - the Vendor Lead will be happy to answer them.

❄ Can I apply to be a Vendor if I am not a Polish citizen?

We require that the person registering the stand and authorized to sign agreements on behalf of the Vendor must be at least 18 years old on the first day of the Festival. There is no problem with the assistant being a person under 18 years old, if they're under the constant care of an adult owner of the stand.

❄ Do I have to be an adult to be a Vendor?

This is not required to register a stand. However, please remember that it is the responsibility of each Vendor to conduct sales in accordance with the law regulations, e.g. in the form of non-registered business.

Frequently Asked Questions (FAQ)