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Frequently Asked Questions (FAQ)

Basic information

❄ Who is a helper?

❄ What are the benefits of being a volunteer?

❄ I am a helper and purchased VIP ticket, am I entitled to a discount/refund of the ticket price?

❄ What will we require from you?

❄ Will I have time to rest and enjoy the convention?

❄ What groups will make up the volunteer section and what will they do?

Applications

❄ How can I apply to be a helper/volunteer?

❄ Do I have to pay for a ticket to volunteer?

❄ If my application is not accepted, can I cancel my ticket?

❄ I don't see a "Become a volunteer" button on the site. Why?

❄ What should I include in my application?

❄ I made a mistake in my application, is there any way I can correct it?

❄ I need to resign from the helper function, how do I do that?

❄ Is there an age limit for volunteering?

❄ Is a certificate of no criminal record required?

❄ Until when can I apply to be a helper?

❄ When will I be informed that my application have been accepted?

❄ Do you have a backup helpers list?

Before the Festival

❄ Is it possible to help before the festival, when I am already on the Discord server?

❄ How will we communicate within the team before the event?

At the Festival

❄ How early should I arrive at the festival site before it starts?

❄ I've already been accredited, what now? Where should I apply first? Where can I pick up my helper pack?

Additional information

❄ Where can I find more information?

If you do not see an answer to your question in the FAQ below, please write to:

Contact regarding volunteering

wolontariusze@remcon.pl
email